Resume
Work
Experience
2021 - Present
Learning Developer, Relias
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Designed and developed 120+ accessible eLearning courses annually using Articulate Rise and Storyline, supporting 8 healthcare verticals with NPS scores consistently above 60.
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Built Personalized Learning Modules (4–20 lessons each) aligned with adult learning principles and performance outcomes.
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Partnered with SMEs and cross-functional teams to translate complex content into engaging, learner-centered experiences.
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Standardized templates and workflows and trained 10 peers to improve efficiency, consistency, and scalability.
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Ensured WCAG compliance and leveraged AI tools (ChatGPT, Firefly, Copilot, ElevenLabs)
to enhance design, narration, and
production workflows.
2017 - 2020
Administrative Support, Ecolab
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Created eLearning materials for global audiences in over five languages using Xyleme.
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Developed job aids and how-to guides to support ongoing employee training
and performance. -
Supported the Institutional Training Operations Team by managing LMS records and sending weekly training communications to
100+ employees.
Education
Florida International University
Bachelors in Psychology
Skills
& Expertise
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Articulate Rise, Articulate Storyline, Xyleme
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Adobe Creative Suite (Photoshop, Illustrator, Acrobat)
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AI-assisted content development (ChatGPT, Adobe Firefly, ElevenLabs, Copilot)
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Accessible design (WCAG, alt-text, screen readers)
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Multimedia eLearning design
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Multi-language course development
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Template and workflow standardization
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Cross-functional collaboration
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Content organization and version control
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Project and deadline management